Hospitality businesses live and die by their reputations but are accommodation brands really focusing enough on the one moment where they have the guest’s complete and undivided attention: The stay itself?
The future of the stay will be one where the guest can use their own device to interact directly with the hotel’s staff or even the hotel itself through AI-powered interfaces. Customers will be able to call on far more services, and staff will be more connected and effective.
Download this completely free report now and find out what the emerging technologies are, who is providing them, and how they can help to transform your business and your relationship with the guest.