Were quickly approaching the official wrap-up of 2019 and its been another exciting year in travel and hospitality. We are now one step closer to the future and those innovative technologies that we envisioned ever since The Jetsons aired on TV. Every year, we make it our mission to break down the most impactful and exciting technology trends that are rumored to steal the spotlight in the year to come.
To see continued success, you need to be prepared for inevitable changes. Weve rounded up whats coming up in hospitality in 2020 and beyond to help your stay ahead of the curve.
This article is excerpted from The 2019 Smart Decision Guide to Hospitality Revenue Management, which is currently available for complimentary access.
If travel plays its cards right, it will harness the acceleration of AI to achieve an end-to-end customer experience, direct revenue and a reawakening of loyalty.