Hospitality Trends Hotel Industry News EN Hospitality Trends Why So Many Hoteliers Plan to Upgrade Their Property Management Systems This Year Hospitality Technology Starfleet Research The following article is adopted from The 2019 Smart Decision Guide to Hotel Property Management Systems, which is now available for complimentary download, and reprinted here with permission. Fri, 15 Feb 2019 12:00:52 EST Estimated January 2019 U.S. Airline Traffic Data Hospitality Travel Trends Bureau of Transportation Statistics U.S. airlines’ carried an estimated 75.2 million systemwide (domestic and international) scheduled service passengers, seasonally-adjusted, in January 2019, up 0.1 percent from the December estimate, according to a Bureau of Transportation Statistics’ (BTS) first estimate. Fri, 15 Feb 2019 10:37:00 EST ACI Reveals Full Year Global Barometer Results of Airport Passenger Satisfaction Hospitality Travel Trends Airports Council International Airline check-in and passport/ID control processes generated the highest levels of satisfaction in 2018, while airport facilities are the points of contact that have improved the most. Value for money of restaurants and shopping facilities is the main challenge for airports. Fri, 15 Feb 2019 10:05:55 EST Webinar: Unleash the Power of Cross-company Digital Transformation to Revolutionise Your CX Hospitality Technology EyeForTravel On Wednesday 20th February, join our expert panel of speakers in a live webinar, as they share their thoughts and experience of how digital technologies can transform and enhance customer experience. Fri, 15 Feb 2019 09:59:14 EST Colliers International Hotel INNvestment Canada Report Q4 2018 (PDF Download) Hospitality Development Colliers International Strong national demand trends continue to support Canada’s lodging sector with investors remaining optimistic about the hotel asset class in 2019. Download the Hotel INNvestment Canada Q4 Report for results of the Canadian Hotel Investment Sentiment Survey and a 2018 Transaction Preview. Thu, 14 Feb 2019 14:50:28 EST U.S. Hotel F&B Performance Increased in 2018 Hospitality Food and Beverage STR F&B RevPOR reached US$112.67, up from US$109.73 in 2017 and US$106.92 in 2016. This growth reflected increases across all hotel classes with contributions from both food and beverage revenue sources. Thu, 14 Feb 2019 14:45:21 EST How to Leverage Business Intelligence to Improve Hotel Performance Hospitality Technology Starfleet Research Business Intelligence (BI) plays a key role in helping hotel operators make smarter and more timely decisions. A new groundbreaking study from Starfleet Research explains how hotels that use advanced BI tools and capabilities to transform raw data into actionable insights are driving significant improvements in various aspects of their operational and financial performance. Thu, 14 Feb 2019 13:31:02 EST Positive YOY Performance for US Hotel Industry for Week Ending February 9th - 2019 Hospitality Market Reports STR U.S. hotel occupancy rose just 0.2% to 59.9% during the week of 3-9 February, while ADR increased 1.5% to $126.68 and RevPAR rose 1.7% to $75.84. Thu, 14 Feb 2019 11:30:39 EST Mostly Positive YOY Metrics for Canadian Hotel Industry Week Ending 9 February 2019 Hospitality Market Reports STR During the week of 3-9 February, Canadian hotel occupancy was mostly flat (-0.1% to 57.1%), while ADR rose 1.6% to 147.03 Canadian dollars ($110.54) and RevPAR rose 1.5% to CA$84.01 ($63.16). Thu, 14 Feb 2019 11:26:19 EST Hotel Smartconcierges Going Mainstream - By Raj Singh, CEO, Go Moment Hospitality Service Go Moment 'Great customer service is [...] a systematic reinvention of established technology, data, and operations - leveraging automation, data, and agents together to exploit each of their unique strengths.' These were the words of Forrester Vice President and Principal Analyst for Application Development & Delivery Professionals, Kate Leggett, in the beginning of 2018. Thu, 14 Feb 2019 10:37:14 EST The Mobile-First World Creates Tremendous Revenue Potential for Hoteliers - By Max Starkov Hospitality Technology HeBS digital Hoteliers face a challenge in 2019: Creating and managing a robust digital presence in an increasingly mobile-first environment. This means investing in mobile technology and marketing that enables the best user experience while achieving maximum engagement, regardless of device. Wed, 13 Feb 2019 14:54:12 EST Hotel Marketing for the Ages Hospitality Marketing Tambourine What happens when a hotel marketer wants to attract guests from across age groups? Wed, 13 Feb 2019 13:27:37 EST Asia Pacific Hotel Development Pipeline Under Construction Up 31.4 Percent YOY for January Hospitality Development STR Through January, the Asia/Pacific region reported a 31.4% increase in the number of hotel rooms in construction (387,195). China has 204,295 rooms in construction, which equals 8.1% of its existing supply. Wed, 13 Feb 2019 12:56:40 EST Caribbean Tourism on the Upswing Hospitality Market Reports Caribbean Tourism Organization CTO projects 6-7 per cent growth in 2019 following better-than-predicted performance last year Wed, 13 Feb 2019 12:44:26 EST Why Retail Centers Are Adding Hotels to the Mix - By Jim Butler Hospitality Development Recently, my partner, Guy Maisnik, and I spoke about hotel retail mixed-use development with Kelsi Maree Borland of Her article, Why Retail Owners Are Partnering With Hotels ran with the subtitle, With retail evolving to be more experience-driven, retail owners are finding the benefits of adding boutique hotels to shopping centers. Wed, 13 Feb 2019 12:17:21 EST Hotel Construction Pipeline for the Middle East Increases 21 Percent YOY for January 2019 Hospitality Development STR The Middle East reported a 21% year-over-year increase in the number of rooms in construction (127,115) through January, according to STR pipeline data. Africa, meanwhile, reported a 4.2% increase in rooms in construction (27,124). Wed, 13 Feb 2019 11:27:43 EST ARC and Expedia Group Release 2019 Travel Outlook Study Hospitality Travel Trends Airlines Reporting Corporation (ARC) Airlines Reporting Corporation (ARC) and Expedia Group have collaborated for the fifth consecutive year to review global travel pricing trends. This 2019 Travel Pricing Outlook report includes airfare and, for the first time, lodging savings tips. Wed, 13 Feb 2019 11:21:12 EST U.S. Air Travel Consumer Report: November 2018 Hospitality Travel Trends Bureau of Transportation Statistics In November 2018, marketing carriers posted an on-time arrival rate of 79.3 percent, down from the 82.3 percent on-time rate in October 2018. On-time numbers for marketing carriers were not reported in previous years. Wed, 13 Feb 2019 10:34:14 EST Hospitality Social Media Marketing News - February 12, 2019 Issue Hospitality Internet Lodging Interactive In the past year, there’s been a lot of discussion and scandal around data breaches and platform manipulation from third parties. This newsletter, which is covering the last few weeks of news, shows that this is still front and center in the minds of many, including the platforms themselves. Without further adieu, let’s take a look at what’s new on social media and how it will impact hotels and resorts. Tue, 12 Feb 2019 14:46:50 EST Restaurant Trends - Growing And Emerging Concepts - Change and Activity February 5, 2019 Hospitality Food and Beverage Update from on growing and emerging restaurant concepts Tue, 12 Feb 2019 13:16:20 EST