What is the CCPA? The law applies to 'for profit' businesses in California that collect and process the personal information of California residents and do business in the state of California. However, a physical presence in California is not required to be subject to this law.
Some properties still view upselling through a traditional lensusing the same well-worn tactics that have been around for, well, forever. The 'would you like to add fries to your order?' approach. Static offers based on static rates possibly with some incentives for the front desk and a bit of training on how to 'sell without selling.' But upselling has evolved, namely in technology.
Canadian hotel occupancy decreased 1% to 76.9% during the week of 25-31 August. ADR dipped 0.5% to 172.94 Canadian dollars ($131.30), which caused RevPAR to fall 1.6% to CA$132.92 ($100.92).
The Baird/STR Hotel Stock Index dropped 6.6% in August to 4,561. Year to date through the first eight months of 2019, the index is up 12.1%.