Webinar: Unleash the Power of Cross-company Digital Transformation to Revolutionise Your CX

On Wednesday 20th February, join our expert panel of speakers in a live webinar, as they share their thoughts and experience of how digital technologies can transform and enhance customer experience.

How to Leverage Business Intelligence to Improve Hotel Performance

Business Intelligence (BI) plays a key role in helping hotel operators make smarter and more timely decisions. A new groundbreaking study from Starfleet Research explains how hotels that use advanced BI tools and capabilities to transform raw data into actionable insights are driving significant improvements in various aspects of their operational and financial performance.

U.S. Hotel F&B Performance Increased in 2018

F&B RevPOR reached US$112.67, up from US$109.73 in 2017 and US$106.92 in 2016. This growth reflected increases across all hotel classes with contributions from both food and beverage revenue sources.

Mostly Positive YOY Metrics for Canadian Hotel Industry Week Ending 9 February 2019

During the week of 3-9 February, Canadian hotel occupancy was mostly flat (-0.1% to 57.1%), while ADR rose 1.6% to 147.03 Canadian dollars ($110.54) and RevPAR rose 1.5% to CA$84.01 ($63.16).

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