Perhaps taking a page from popular narratives like ‘Eat, Pray, Love’, travel and dining often go hand in hand. For most travelers, food and beverage options play a pivotal role in their experience of a new culture or landscape, as well as their opinion of the hotel in which they stay. In this respect, a great location, personalized hotel accommodations, attentive service, and great (often local-inspired) food and drink programs are the primary indicators of a trip well spent.
The percentage of hotels offering room service has declined by 40% in two years, while food delivery adoption has grown rapidly in the same timeframe.
The number of hotels offering room service continues to plummet. New research, 'The Future of Room Service surveyed thousands of travelers and reveals emerging trends in room service, in-room dining, and food delivery to hotel properties.
BENCHMARK is looking to the future with its just-released Top Dining Trends for 2020. The trends were observed by Benchmark’s executive chefs and culinary experts at the company’s 80 luxury hotels, resorts and restaurants coast to coast, off shore, and internationally.
