Its Valentines Day: What Are Hotel Marketers Loving?
Hotel marketing folks are infatuated with these 7 things...
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As hospitality industry trainers know, using symbols and models can help trainees grasp abstract concepts and make seemingly-complex paradigms easy to understand. Seems like is a good time for the hotel industry to update its model, so lets get your team onboard The Tricycle of Guest Service.
Dive into the newest best practice guide developed over the past several years by the StayNTouch team, industry consultants, and successful hoteliers. By using these insights and tips, your hotel can create an engagement model that outlines the kinds of experiences you want to deploy at each stage of the guest journey.
Brand culture is always top-of-mind for the most successful and innovative CEOs and senior leadership. In fact, some CEOs like to call themselves the Chief Culture Officer; and that is a worthy goal. Brand culture is a process, not a project.
While hotel occupancy rose 0.3% to 50.6% in January in Jeddah, Saudi Arabia, according to preliminary STR data, the market saw ADR drop 2.4% to 732.33 Saudi Arabian riyals ($195.29) and RevPAR decline 2.1% to 370.33 riyals ($98.75).
2018 will see a strong showing in corporate meeting spending. 37 percent of survey respondents said they will plan more meetings for 2018, up from 30 percent in 2017, and nearly 45 percent of survey respondents say they have more money to spend in 2018. In addition to a higher demand, the new year will see an increase in costs and a shift in where meetings are planned.
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