Feature - Absorb More Revenue, Not Losses by William Orilio
Nation’s Restaurant News recently printed an article titled, “Operators eat losses as more than guests walk out the door” (February 10th). I found it to contain some astonishing revelations. The article clearly pointed out answers to the problems commonly declared by operators to be beyond their control. I have always found this assertion—that stolen property is simply an operating expense—to be ludicrous. There are only a few things that are actually beyond a manager’s control, and those are situations that exist in what is commonly called the “outer circle.” These include factors such as social trends, climate, political upheaval, acts of God, and the like.
HTrends | February, 27 2003