Dormakaba White Paper: Steps to Deliver a 21st Century Mobile Access Experience
White Paper Details What is Behind The Click When a Guest Opens Their Hotel Room Door and How to Deliver a Perfect Mobile Access Experience
61 percent of travelers crave wider, faster deployment of biometrics technologies to expedite check-in, boarding and security - 73 percent of all travelers, and 89 percent of millennials, believe artificial intelligence will significantly improve flight pricing predictions during the booking process
Most hotel operators, particularly those with properties in popular destinations, have a lot to celebrate. In the United States, the industry has enjoyed eight straight years of RevPAR growth. Industry analysts agree that the party may be far from over.
This article is part four in a five-part series that uncovers top strategies for reaching potential guests in meaningful moments throughout every stage of the travel planning journey to increase direct bookings. This article focuses on the fourth stage of travel planning: the booking phase.
Customer expectations and behaviors have changed and hotel guests increasingly see their mobile devices as the key to making their entire stay more convenient. According to a Hotels.com study, many people would prefer to check in on their mobile device rather than wait in line at the front desk.
The Canadian hotel industry reported occupancy rose 1.7% to 63.3% during the week of 11-17 March, and a 4.4% ADR boost to 144.84 Canadian dollars ($112.26) drove RevPAR up 6.2% to CA$91.68 ($71.06).