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Hospitality Industry Trends Page 1

American Customer Satisfaction Index
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Guest Satisfaction in the Lodging Industry Bounces Back for a Second Straight Year, ACSI Data Shows

Satisfaction across airlines, lodging, car rentals, and online travel agencies climbs again, returning to prepandemic levels, according to the American Customer Satisfaction Index (ACSI) Travel Study 2023-2024. The airline industry stands out, hitting an all-time customer satisfaction high of 77 after a second straight 1% year-over year improvement.

The Modern Traveller
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Understanding Modern Travel Trends: Latest AnalyticsIQ Research

To better understand the current state of the travel industry and latest travel trends, AnalyticsIQ's Cognitive Sciences team lead a comprehensive study to better gauge how people are traveling and the modern travel-related behaviors we can expect to see. This article will delve into the key findings in their latest research report - Understanding Modern Travel Trends - and highlight the most important 'need-to-knows' for both travel brands and marketers alike.

Hotel Construction Pipeline U.S.
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U.S. Hotel Construction Pipeline Kicks off Q1 2024 with Growth and Record-Highs

As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there are 6,065 projects with 702,990 rooms in the pipeline. This new all-time high represents a 9% year-over-year (YOY) increase in projects and a 7% YOY increase in rooms compared to last year.

Meeting Trends
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Latin American 2024 Meetings & Events Trends

Meeting professionals in Latin America are shown to have the highest levels of optimism of any region when it comes to the health of the meetings and events industry. In fact, 86% said they would rank themselves as 8 or higher on a scale of 1-10. An impressive number. And 73% expect their meeting spend to increase from 63% in 2023.

Market Report U.K.
Mobile Gross Travel Bookings U.K.

5 Things to Know About the U.K. Travel Market in 2024 and Beyond

In 2023, the travel market in the United Kingdom experienced significant growth, with gross bookings increasing 19%, driven by robust expansion in online bookings, mobile transactions and key sectors like airlines and car rentals.

Meeting Trends
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Asia-Pacific 2024 Meetings & Events Trends

Meeting professionals in this region are expecting a steady overall increase in activity in 2024. This steady increase balances growth with cautious optimism in most categories due to a variety of factors.

Market Report UAE
Source WTTC

Travel & Tourism in the UAE Reaches New Heights, According to WTTC

Last year, the sector grew by more than a quarter (26%) to contribute a record-breaking AED 220BN to the UAE’s GDP representing 11.7% of the entire economy. This exceeded the previous record set in 2019 by almost 15% and underscores the sector’s pivotal role in the nation’s economic framework.

Market Report Las Vegas
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Industry Blog
HVS Las Vegas Casino and Hotel Market Outlook 2024 - By Shannon S. Okada

Las Vegas continues to evolve, with billions of dollars being spent on the development of new world-class venues in recent years. This article examines the latest trends and developments that are relevant to the Las Vegas casino and hotel markets.

Meeting Trends
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European 2024 Meetings & Events Trends

Slightly more conservative across the board, yet positive in outlook, European meeting professionals expect a moderate increase in activity level compared to North and Latin American regions. However, high levels of optimism regarding the overall health of the industry are firmly in place. 79% said they would rank their confidence level as 8 or higher on a scale of 1 to 10.

HSMAI Commercial Strategy
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HSMAI Report: Taking Commercial Strategy To The Next Level

This report and accompanying Commercial Effectiveness Organizational Assessment was created by the HSMAI Commercial Strategy Workgroup. HSMAI’s Commercial Effectiveness Organizational Assessment allows a hotel organization (individual hotel, management company, ownership group, or brand) to assess and score their implementation of the 11 key drivers of commercial excellence.