Hotel Technology Resource
March, 7 2017
Enough Room for Everyone? How Hotels are Meeting the Airbnb Challenge
Enough Room for Everyone? How Hotels Are Meeting the Airbnb Challenge - By Alan Young President, Puzzle Partner Ltd
Everybody has a place to live. And thanks to Airbnb and other rent-by-owner sites, everybody can turn their spare room into a moneymaking short-term rental. In the taxi industry, this sharing model let Uber crush the cab companies. The situation isn't that dire for hotels, yet; consumers are more likely to take a chance on an unknown provider for a 15-minute car ride than for a five-night stay. Read More
Hotel Reputation Management
Lodging Interactive Handles 200,000 Guest Review Responses
Unlike other services that outsource the writing of guest reviews to third world countries, Lodging Interactive continues to invest heavily in its CoMMingle operations team based in the USA. All guest reviews are responded to with custom responses and adhere to the high standards set by the many hotel brands the agency services. Read more
Management Appointment SiteMinder
SiteMinder Makes Two Key Appointments As It Looks to Take Business to the Next Level
SiteMinder Makes Two Key Appointments As It Looks to Take Business to the Next Level
SiteMinder has appointed Ken Aoyama and David Jaros, both renowned leaders in their fields, to the respective roles of Chief Product Officer (CPO) and Chief Marketing Officer (CMO) with immediate effect. Read more
Guest Management Solutions
TravelClick to Reveal New Private Offers Feature on Booking Engine 4.0 at ITB Berlin
Private Offers Marks First Integration Between TravelClick’s iHotelier and Guest Management Solutions Read more
Distribution Technology
German Travel Tech Leader Taps DHISCO for Real-Time Hotel Rates
Based in Dusseldorf, Peakwork developed what it calls Player-Hub technology to connect tour operators, airlines, hotels and others through one switch, enabling travel professionals to easily compile complete, competitively priced travel packages. Read more
Hospitality Merchandising Technology
Nor1 and AccorHotels Announce Expanded Global Partnership to Increase Guest Satisfaction and Upgrade Revenue Using Nor1’s Merchandising Platform
The partnership calls for a further rollout of eStandby Upgrade®, Nor1’s marquee upgrade product, as well as usage of other Nor1 merchandising products. Read more
Channel Management
Frogner House Witnesses 300% Increase in Reservations with ERevMax
Frogner House witnesses 300% increase in reservations with eRevMax
Scandinavian serviced apartment major Frogner House has increased their online sales by over 240% leveraging eRevMax’s seamless connectivity with leading OTAs. The Oslo based accommodation provider has been using RTConnect to update rate and allotments across online sales channels for its 440 apartments in Norway since 2014. Read more
Online Travel Agencies (OTAs)
Opening a Hotel? Give All Your Distribution to Online Agencies - Tnooz
Here's a comment that is likely to make the hairs stand on end of many a hotelier and critics of online travel agencies. Read more
Digital Marketing
Lodging Interactive Offers Hotels All-Inclusive Digital Marketing Packages
Lodging Interactive’s all-inclusive digital marketing packages offer hotels the complete solution for a fixed monthly fee. The hotel digital marketing packages are designed to attract qualified visitors, show them personalized and relevant website content, provide real-time human powered live chat support to close the business, ongoing social media engagement and follow-up online reputation management and guest review responses. Read more
UHF-RFID Linen System
World’s Largest Hotel at Resorts World Genting Malaysia Uses the InvoTech System with RFID Technology
Genting Malaysia
Resorts World Genting implemented the InvoTech Uniform System to manage the uniform operations for 18,500 employees Read more
The 2017 Smart Decision Guide To Hospitality Revenue Management
Hospitality Revenue Management 101: Selling the Right Space at the Right Price at the Right Time to the Right Guest
Starfleet Research has released of The 2017 Smart Decision Guide to Hospitality Revenue Management. It is currently available for complimentary access. Read more

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In Brief...

SaaS Software
CFO/Controller Alert: Hotel SaaS Will Make Your Life Easier - By Jos Schaap

Travelers' Path To Purchase
Sojern and Google Team Up to Offer Hospitality Marketers a Holistic View of Travelers' Path to Purchase

Facebook Hotel Bookings
Facebook Launches City Guides With Booking for Hotels and Restaurants - Skift

Hotel Reputation Management
TrustYou Solidifies International Presence Through New Partnerships Around the Globe

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