Travel Industry Wire
February, 6 2020
 
 
 
2020 CX Trends in Travel Report
 
CX Trends Report: Insights from Caesars, Diamond Resorts, Xanterra and More
 
There’s a shadow looming on the horizon as the CX storm approaches the travel industry. If you want to create a seamless customer experience in 2020, you need to have a plan that harnesses Tech, Data Initiatives, Omnichannel Management and Guest Personalizatio Read More
 
Sabre Red 360 Platform
Sabre and Dnata Travel Expand Long-term Partnership Through Renewal of GCC Partner Network Agreement
Sabre and Dnata Travel Expand Long-term Partnership Through Renewal of GCC Partner Network Agreement
 
dnata Travel, the UAE’s longest standing travel agency, has signed a multiyear agreement with Sabre Corporation (NASDAQ: SABR), the leading technology provider to the global travel industry. The five-year deal will represent an extended, broader relationship between the two companies in the Middle East. Read more
 
GOL Linhas Aereas Inteligentes Performance
GOL Discloses Preliminary Traffic Figures for January 2020
 
GOL's total supply (ASK) was flat in relation to January 2019. Total seats increased by 4.7% and the number of departures increased by 5.8%. GOL's total demand (RPK) increased by 0.4% compared to January 2019 and the load factor was 83.9%, an increase of 0.4 p.p. Read more
 
Batik Air Fleet
Batik Air Receives Its First A320neo
Batik Air Receives Its First A320neo
 
Batik Air, the full service wing of Indonesia’s Lion Group marked the arrival of its first A320neo with a ceremony at Soekarno-Hatta International Airport in Jakarta, Indonesia. The aircraft is the 46th Airbus aircraft in Batik Air’s fleet that already includes 44 A320 Family Aircraft and one A330-300. Read more
 
Airports Council International Director General
ACI World Appoints Luis Felipe De Oliveira As New Director General
 
Mr. de Oliveira will succeed Angela Gittens in June Read more
 
Management Appointment CWT
CWT Appoints Nick Vournakis to Head-up Newly Expanded Global Customer Group
 
This newly expanded position will encompass his existing responsibilities as President of CWT Sato Travel, CWT’s military and government division, as well as assuming responsibility for all of CWT’s global customer accounts. Read more
 
Coronavirus Outbreak
U.S. Travel Statement on Coronavirus
 
U.S. Travel Association President and CEO Roger Dow issued the following statement on the evolving coronavirus situation Read more
 
Cruise News
James Beard Award-Winner Edouardo Jordan Appointed to Holland America Line's Culinary Council
Edouardo Jordan
 
To continue diversifying its culinary offerings and bring the best land-based culinary experiences to sea, Holland America Line is adding James Beard Award winner and acclaimed Seattle restaurateur Edouardo Jordan to its Culinary Council - a collection of varied, internationally renowned chefs who bring global influence to the cruise line's dining experiences. Read more
 
Regent Seven Seas Cruises Fleet
Regent Seven Seas Cruises Takes Delivery Of Seven Seas Splendor
Seven Seas Splendor La Veranda at Setti Mari Alcove Seating
 
At 55,254 gross tons and 735 feet in length, Seven Seas Splendor is Luxury Perfected. On board, the highest benchmarks of personalized service and comforts will be delivered by 551 professional crew members caring for 750 guests in 375 beautifully appointed suites, ranging from 307- to 4,443-square feet. Read more
 

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In Brief...
 

Dark Tourism
Dark Tourism – a Topical Trend

Destination Marketing
Euromic Announces New President

Flight Training Academy
United Airlines to Become Only Major U.S. Carrier To Own and Operate a Flight Training Academy Focused on Training and Developing Aspiring Pilots

Sustainable Aviation Fuels
A4A Applauds Approval of New Sustainable Aviation Fuel Pathway

Royal Caribbean Results
Royal Caribbean Reports Record 2019 Results, Provides 2020 Guidance And Introduces 20>25 By 2025 Program

SkyWest Results
SkyWest, Inc. Announces Fourth Quarter 2019 Profit

Brand USA
Brand USA and MacGillivray Freeman Films Release 'Into America's Wild'

 
 
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