Hotel News Resource
June, 27 2019
How Hotels Can Re-envision Front Desk Upselling to Improve the Guest Experience
How Hotels Can Re-envision Front Desk Upselling to Improve the Guest Experience - By Jason G. Bryant Nor1 Founder and CEO
A night of playing board games has become a visit to the escape room, going to the park with the kids has become a trip to the climbing gym, and beers out with friends has turned into themed tours of local pubs, notes Forbes. Though millennials’ insatiable desire to do things rather than collect things has led the surge in the experience economy, the desire for experiences certainly isn’t limited to just one generation. Read More
New York City Lodging Market
HVS Report - Perspectives on the New York City Lodging Market 2019 – a Review of the Supply Side - By Anne Lloyd-Jones
Perspectives on the New York City Lodging Market 2019
Supply growth has been the dominant headline for the New York City lodging market over the past decade. The number of hotel rooms in the city increased from 66,000 in 2007 to 99,000 in 2018, a 50% increase in inventory. Read more
Hotel Industry Performance Middle East And Africa
Makkah Hotel Performance Soars During Ramadan
Makkah hotel performance soars during Ramadan
The Middle/East hotel industry reported an 8.6% occupancy decline to 52% in May, and despite an 8.9% ADR increase to $164.87, RevPAR dipped 0.4% to $85.75. African hotel occupancy decreased 5.6% to 51.2%, ADR dipped 0.4% to $99.30 and RevPAR declined 5.9% to $50.82. Read more
Crisis Management
Paying the Price for Not Having a Crisis Management Plan - By David Trumble
When a modern-day crisis unfolds, gone are the days where executives can assemble in a war room to assess the potential damage and then take their time to formulate a response to appease the media and, more importantly, assuage the fears of their loyal customers - their most treasured asset. Read more
Equipment Investment Decisions
Enhancing Equipment Investment Decisions Using Equivalent Annual Cost (PDF Download)
For any piece of equipment or system required to operate a hospitality business, there are typically many available choices that would perform various required functions. But while any of those machines may do a particular job, they are likely to differ in ways that make selection complicated. Read more
Hotel Industry Performance Americas
Hotels in the Central/South America Region Report Mostly Negative Performance Results for May 2019
Quito, Ecuador occupancy struggles continue
Hotels in Central and South America reported occupancy rose 5.6% to 56.7% in May, but a 44.5% drop in ADR to $92.74 drove RevPAR down 41.4% to $52.56. Read more
Hotel Development Norway
Scandic to Take over Hotel in Stavanger, Norway
On October 1, 2019, Scandic will take over the operations of Radisson Blu Royal in Stavanger, Norway. The hotel, which is located in downtown Stavanger, will change name to Scandic Royal Stavanger. Read more
Hotel Development Orlando
Urban Commons Unveils World's Largest Holiday Inn Resort With $27.5 Million Renovation Investment
Holiday Inn Resort Orlando Suites and Waterpark
Rebrands the former Nickelodeon Suites Resort to the Holiday Inn Resort Orlando Suites and Waterpark Read more
Hotel Development Australia
Radisson Collection to Launch in Asia Pacific With Restored Heritage Retreat in Australia’s Blue Mountains
Scheduled to open in 2023, Imperial Hotel, A Radisson Collection Hotel will mark the rebirth of one of Australia's first great 'tourist hotels', which opened in 1878 and has hosted Prime Ministers and royalty, including King George V and George VI. It remains an iconic building today and the symbol of a prosperous era in Mount Victoria. Read more
Social Media Updates
6 Social Media Updates You Need to Read About
Social media is constantly updated – so should you. Here are the top updates from the world of social media that everyone is talking about. Read more
Home Sharing News
Airbnb Rebrands Top Tier to Airbnb Luxe, Adds Dedicated Concierge Services - PhocusWire
Airbnb Rebrands Top Tier to Airbnb Luxe, Adds Dedicated Concierge Services
Airbnb is launching a new tier of properties - Airbnb Luxe - with 2,000 high-end properties around the world that come with the services of a dedicated concierge. Read more

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In Brief...

Management Appointment Apple Hospitality REIT
Rachael Rothman Named Executive Vice President and Chief Financial Officer for Apple Hospitality REIT

HFTP Shanghai Chapter
HFTP Charters New Chapter in Shanghai

Joint Employer Rule
AHLA Submits Comments on Joint Employer Rule

Hotel Opening Indiana
SpringHill Suites by Marriott to Open in Plainfield, Indiana

Hotel Opening Kazakhstan
Doubletree by Hilton Arrives in Kazakhstan

Vacation Rental Bill
AHLA Praises Hawaii Governor Ige’s Announcement of His Intent to Veto Vacation Rental Bill

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