Hotel Technology Resource
February, 22 2018
How Chatbots Are Breezing in to the Workplace
JLL Real Views - How Chatbots Are Breezing in to the Workplace
Office workers around the globe are turning to a new assistant to answer their HR queries and requests for data, one who never calls in sick or steps away from their desk for meetings. Read More
PMS For Independents
Thought Leadership - To Cloud or Not to Cloud? Choose What Works Best for You Without Feature Compromise: Maestro’s Web Browser PMS Delivers Flexibility and Mobility On-Premise or in the Cloud
Maestro Delivers Feature Matched Scalable PMS Solutions to Enhance Guest Service and Reduce Infrastructure with Cloud PMS or On-premise Browser PMS where Cloud does not fit Read more
Direct Bookings For Hotels
8 Simple Ways to Increase Your Hotel's Direct Bookings
Increasing direct bookings would be one of the most rewarding (but just as challenging) tasks for any hotelier. Given the vast market size and share of third party booking sites, it is becoming in increasingly important for hotels to work towards maintain the right balance between OTA bookings and direct bookings. Read more
Hotel ADA Website Compliance
Hotel ADA Website Compliance - What You Need to Know
Most people can experience the world through the internet. Travel information and choices to make those travel arrangements are at our fingertips. Now imagine a world where you could not easily access the internet to search for hotels and airlines that provide accommodations and accessibility for your specific needs? For most of us, this is not something we need to consider but, for the disabled, it’s a daily challenge. Read more
Market Intelligence Services
Knowland Acquires Strategic Data Resources (SDR), Producers of the TAP Report
Knowland announced that it has acquired Strategic Data Resources (SDR), effective February 15, 2018. Knowland is a globally recognized provider of meeting and group data that offers extensive insight into market analytics, group industry trends, and powerful benchmarking tools. The company is headquartered in Rosslyn, Virginia, right outside the nation's capital. Read more
Direct Guest Messaging
Leverage Direct Messaging for Your Hotel to Transform Guest Experience
Leverage Direct Messaging for Your Hotel to Transform Guest Experience
One of the easiest ways in which hotels can transform guest experience is by realizing the importance of direct guest messaging. It doesn’t matter if you are a brand that has its own in-house messaging app or an independent hotel using WhatsApp or Facebook messenger. What matters is throwing open a line of communication with guests that is direct. Read more
GDPR Compliance
The Deadline for GDPR is Approaching Fast. Is Your Hotel Ready?
The Deadline for GDPR is Approaching Fast. Is Your Hotel Ready?
Within the hospitality community, you cannot avoid the topic of GDPR (General Data Protection Regulation); discussion of its impact is everywhere. And for good reason. There are only a few months to go until the May 25, 2018 compliance deadline for GDPR, which is a game changer for hoteliers as it introduces a new and comprehensive set of strict data protection regulations. Read more
Whitepaper - AI Meets Human Hospitality
New Study Finds Hoteliers Fear Robot-Run Future Yet Believe AI is Key to Guest Personalization
Whitepaper - AI Meets Human Hospitality
A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by robots, they believe artificial intelligence (AI) may be the key to delivering a highly-personalized guest experience. Read more

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