Hospitality Trends
December, 1 2017
What Can Firms Do to Prevent Sexual Harassment?
Knowledge@Wharton - What Can Firms Do to Prevent Sexual Harassment?
Revelations about inappropriate behavior from Hollywood to Capitol Hill have given the issue of sexual harassment far more prominence. What steps should companies take to protect employees? Read More
Holiday Travel Trends
CheapOair Announces Top Destinations for the Holiday Season
Mexico City
Data Reveals Booking Trends, Top Cities Traveled to and More Read more
U.S. Airline Industry Performance
U.S. Airline Consumer Complaints Up From Previous Year, March 2017
The U.S. Department of Transportation (DOT) yesterday released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017. In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017. Read more
Technology Trends In Travel
Technology Trends In Travel: What To Expect In 2018 - By Laura Badiu
Technology Trends In Travel: What To Expect In 2018
Every day, new and innovative technology is being developed, in order to make hospitality an even more exciting, adventurous and tempting industry. In the 21st century, hoteliers have technology at their fingertips and this gives them a world of possibilities - it’s all about digitalization. Now, it’s all about finding new ways of optimizing the guest journey and making hotels and destinations much more appealing to travelers than they were in the past. Read more
Data, Visibility And Risk: How Safe Are Your Business Travellers?
Report Reveals Companies May Lack Safety Services and Visibility into Business Travel Plans
Latest Study Uncovers the Impact Business Traveller Booking Behaviour has on Safety Read more
HEDNA Working Group
Data Management - The Good, The Bad and The Ugly - By Matthew Goulden
Everyone in the hospitality business knows that data makes all the difference in making key decisions. Just having the data is one thing. However, what about having the actionable data you need right in front of you any time you need it? Data management is an administrative process that includes acquiring, validating, storing, protecting, and processing required data to ensure the accessibility, reliability, and timeliness of the data for its users and to ultimately make the data actionable. Read more
2017 Smart Decision Guide To Restaurant Management And POS Systems
New Restaurant Management and POS Systems Drive Restaurant Performance Improvement
The 2017 Smart Decision Guide to Restaurant Management and POS Systems, which published earlier this month by Starfleet Research is now available for complimentary access. Read more
Restaurant Trends
Restaurant Trends - Growing And Emerging Concepts - Change and Activity November 29, 2017
Update from on growing and emerging restaurant concepts Read more
How Hoteliers Can Use Data To Drive More Revenue
Using Data to Find New Guests and Drive Direct Bookings - By Marissa Rasmussen
Using Data to Find New Guests and Drive Direct Bookings
Prospecting and retargeting using travel intent data can drive more direct bookings for hoteliers. We break down the key definitions to ensure you understand how big data can be a big help to you. Read more
Hotel Loyalty Programs
Hotel Loyalty Program Partnerships Critical to Customer Satisfaction, J.D. Power Finds
Marriott Rewards Ranks Highest in Overall Customer Satisfaction with Hotel Loyalty Programs
Marriott Rewards Ranks Highest in Overall Customer Satisfaction with Hotel Loyalty Programs Read more

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In Brief...

Hospitality Financial Leadership
Testing Vs. Trusting - By David Lund

Market Report Canada
Positive Performance Metrics for Canadian Hotel Industry Week Ending 25 November 2017

Market Report U.S.
Positive YOY Results for US Hotel Industry for Week Ending November 25th - 2017

Market Report Middle East
MENA Chain Hotels Market Review - October 2017

Market Report Europe
European Chain Hotels Market Review - October 2017

Global Marketing Content
Global Transcreation Set to Transform International Marketing

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