Hospitality Trends
May, 24 2017
Harris Poll EquiTrend®
Millennials Boost Airline, Cruise Line And Sharing Economy Brands
Millennials Push American Airlines to First Full Service Airline Brand of the Year Honor; Raise Royal Caribbean to Reclaim Cruise Line Brand of the Year - Led by Southwest Airlines, Value Airlines Continue to Outpace Full Service Airlines in Brand Equity - Microtel Inn & Suites, J.W. Marriott, Hilton Hotels, Marriott Hotels, Courtyard Marriott, Hampton Inn & Suites, Homewood Suites by Hilton, TripAdvisor and Enterprise Rent-A-Car Also Recognized as Brands of the Year Read More
Summer Travel Trends
Airlines for America Projects Summer Air Travel to Grow 4 Percent
Estimated 234 Million Flyers between June and August Will Represent an All-Time High Read more
Canadian Hotel Transaction Trends
Colliers International Hotel INNvestment Canada Report Q1 2017 (PDF Download)
Coming off the heels of robust 2016 transaction performance, the first quarter of 2017 registered as the highest Q1 volume in Canadian history with nearly $1.6 billion in closed volume. Read more
UNWTO Report On Gastronomy Tourism
2nd UNWTO Report on Gastronomy Tourism: Sustainability and Gastronomy
According to the 2nd UNWTO Report on Gastronomy Tourism, this tourism segment 'offers enormous potential in stimulating local, regional and national economies and enhancing sustainability and inclusion'. Read more
U.S. Travel Outlook
United States Projected to Lose $1.3 Billion in Travel-Related Expenditures In 2017
United States Projected to Lose $1.3 Billion in Travel-Related Expenditures In 2017
Using first quarter ticketing data from the Airlines Reporting Corp. (ARC), publicly available travel data and GBTA’s economic research and models, GBTA developed an ‘uncertainty forecast’ for 2017 showing the impact this mounting geopolitical uncertainty is having on the economy. There is no question that uncertainty is bad for business travel and bad for the global economy. Read more
Hotel Technology Trends
So Many Hotel Software Systems, So Little Time: How to Choose the Best PMS for Your Needs and Budget - By Jos Schaap
So Many Hotel Software Systems, So Little Time
It’s a jungle out there! The jungle of different hotel software solutions has grown very thick, and the competition between vendors on who has the best solution has hardened. According to many industry experts, there are over 100 solution providers that develop, sell and support PMS software systems considered to be at the epicenter of helping hoteliers run their hotels. Read more
American Express Restaurant Trade Survey
Tweet What You Eat: Diners and Restaurateurs Embrace the 'Food Selfie,' Online Ordering and the Fight Against Food Waste
Tweet What You Eat: Diners and Restaurateurs Embrace the Food Selfie
New Dining Survey Finds Biggest Disparities between Millennials, Gen-Xers, and Baby Boomers Exist in Use of Digital Customer Service Platforms, Tipping Preferences, and Social Media Read more
Gluten-free Meals
5 Tips on Serving Gluten-free Guests
5 Tips on Serving Gluten-free Guests
If you are serving Celiac or gluten sensitive customers at your restaurant, here are five tips to follow so your gluten-free guests are happy and satisfied. Read more
Restaurant Trends
Restaurant Trends - Growing And Emerging Concepts - Change and Activity May 23, 2017
Update from on growing and emerging restaurant concepts Read more
Hotel Online Distribution
Optimizing Your Online Channels: 9 Proven Ways to Make OTAs Work for You - By Fig Cakar, Managing Director - the Americas, SiteMinder
SiteMinder's Channel Manager
Like Google, OTAs have their own algorithms to determine how hotels rank on their website. I would know; I worked at one for many years. And, while I (or anyone else) could never profess to understand the complete math behind hotel rankings on OTAs, it should come as no surprise that hotels that generate larger revenue for OTAs will almost always earn themselves a higher spot. After all, if an OTA is a million-dollar account for you, then you are a million-dollar account to them, too. Read more
Pre-Opening Digital Strategy
The Smart Hotelier’s Pre-Opening Digital Strategy - By Garrick Lee
The Smart Hotelier’s Pre-Opening Digital Strategy
Opening a new hotel requires an ‘all-hands-on-deck’ approach. From checking the allowable voltage for hairdryers to staging rooms for test shots and much more, there’s an endless list of tasks to complete. Unfortunately, the most critical part of a pre-opening strategy oftentimes gets lost in the shuffle: the new property’s digital presence and strategy. Read more

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In Brief...

Market Report U.S.
Mixed Performance Metrics for US Hotel Industry for April 2017

Market Report U.S.
Positive Performance Metrics for US Hotel Industry for Week Ending May 13th - 2017

Market Report Canada
Mixed Performance Metrics for Canadian Hotel Industry Week Ending 13 May 2017

Hotel Marketing Trends
Stop the Noise: The 10 Things That Matter to Hotel Marketers Right Now

Hotel Rate Audit
BCD Travel Finds That Failure to Use Effective Audit Practices Is Costing Companies Hundreds of Millions of Dollars Per Year in Missed Hotel Discounts

Airlines Brand Perception Study
New Study Finds Consumers Feel Neither Loyal nor Valued by Airlines

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