In EyeforTravels industry-wide AI survey, over half of all travel executives disclosed that they were investing in AI and machine learning.
According to the new Starfleet Research study 'How to Leverage Business Intelligence to Improve Hotel Performance' (currently available for complimentary access), 96 percent of hotel operators believe that business intelligence has been 'successful' or 'very successful' in terms of enabling them to achieve their desired business results.
The Marriott data breach, however it ultimately plays out, should be a wake-up call for the hospitality industry. Owners, operators and brands need to create effective and comprehensive policies, procedures and systems to address an increasingly dangerous data environment.
Smart speakers, already a rapidly growing market in English-speaking countries, are poised to invade the non-English-speaking world in 2019 and beyond - setting the stage, in the long term, for making computing accessible to all.