JLL Real Views - How Chatbots Are Breezing in to the Workplace
Office workers around the globe are turning to a new assistant to answer their HR queries and requests for data, one who never calls in sick or steps away from their desk for meetings.
The secret is out - frequent business travelers are taking time for fun and personal activities during their business trips. And, although most feel their break from work is well-deserved, many business travelers avoid telling their managers, co-workers and even spouses.
Within the hospitality community, you cannot avoid the topic of GDPR (General Data Protection Regulation); discussion of its impact is everywhere. And for good reason. There are only a few months to go until the May 25, 2018 compliance deadline for GDPR, which is a game changer for hoteliers as it introduces a new and comprehensive set of strict data protection regulations.
A white paper by SiteMinder and IDeaS Revenue Solutions has found that while hoteliers fear a future where their properties are run by robots, they believe artificial intelligence (AI) may be the key to delivering a highly-personalized guest experience.
During Super Bowl LII Weekend (2-4 February 2018), the Minneapolis market posted an average occupancy level of 92.5% and an average daily rate (ADR) of US$354.41.
Your role as a hotel general manager (GM) is a complex pursuit with a simple objective: to meet (and exceed) service, operations, as well as profit objectives for your property. The variables that can impact your success as a GM are substantial. This 12-step guide will help you.