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  Hospitality Industry News - Create PDF File

 Tuesday December 2nd, 2008 
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Sustaining A Customer Service Initiative: The Need for Long-Term Commitment - By Dennis Snow

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2008-04-01

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More Snow and Associates Items
Your Corporate Culture's Artifacts - What Would Indiana Jones Say? - By Dennis Snow
Recognition: The Importance of Saying Thank You - By Dennis Snow
Customer Service: Training for Excellence - By Dennis Snow
Service Excellence: The Leadership Factor - By Dennis Snow
True Professionalism – The Core of Service Excellence - By Dennis Snow

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Be Sure of the Pour - Monitoring Bar Costs in Tough Times - By Jeff Gurtman, Account Director, LRA Worldwide, Inc.
Lessons from the Field - Hoteliers must remember the Lessons of Reasonable Care! - By John Hogan
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