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  Hospitality Industry News - Create PDF File

 Wednesday December 3rd, 2008 
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Declining Customer Satisfaction Throughout the Travel Industry Extends to Independent Travel Web Sites

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2007-11-27

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More J.D. Power and Associates Items
While More Travelers are Booking Reservations Online, Market Share Among Independent Travel Web Sites Remains Flat
Despite the Softening Market, Hotel Guest Satisfactionin Europe with Economy and Mid-Scale Properties Improves
Hotel Guests Are Considerably Less Satisfied in 2008, Primarily Due to Issues With Amenities and Guest Room Features
A Vast Majority of Southern California Indian Gaming Casino Customers Express Desire for a Smoke-Free Environment
In a Year Filled With Frustrations for Travelers, Customer Satisfaction With Rental Cars Declines

More Internet Items
U.S. Online Travel Market Slows to Single Digit Growth in 2008
European online travel bookings will jump by 19 percent in 2008 despite global economic challenges
3 ways to promote your Hotel on the Internet - By Christian W. Frei, CEO, MICEpoint
78 Percent Of Americans Use The Web To Search For And Book Travel
Social Media for Hotels - What You Can Do in This Economy - By Neil Salerno
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