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  Hospitality Industry News - Create PDF File

 Wednesday December 3rd, 2008 
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In a Year Filled With Frustrations for Travelers, Customer Satisfaction With Rental Cars Declines

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2007-11-13

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More J.D. Power and Associates Items
While More Travelers are Booking Reservations Online, Market Share Among Independent Travel Web Sites Remains Flat
Despite the Softening Market, Hotel Guest Satisfactionin Europe with Economy and Mid-Scale Properties Improves
Hotel Guests Are Considerably Less Satisfied in 2008, Primarily Due to Issues With Amenities and Guest Room Features
A Vast Majority of Southern California Indian Gaming Casino Customers Express Desire for a Smoke-Free Environment
Declining Customer Satisfaction Throughout the Travel Industry Extends to Independent Travel Web Sites

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Culinary Travel One Of The Fastest Growing Segments In Travel
US Travelers Affected by the Economic Downturn, While International Travelers Have Not Changed Their Travel Plans Significantly
Tourism Will Experience Downturn Over The Next Six Months
Holiday Air and Hotel Rates Decline in Top Destinations
Top 10 Specialty Travel Trends and Destinations for 2009
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