Hospitality Trends - Cornell Center For Hospitality Research News

A new set of profiles of ten innovative service companies demonstrates the use of technology to create benefits for both customers and companies. The profiles are presented in a new report from the Cornell Center for Hospitality Research. - More

The Cornell Center for Hospitality Research (CHR) has posted the proceedings of its inaugural Sustainability Roundtable. - More

Exclusive Tiers, Direct Rewards Are Most Effective Approaches - More

New Series from Cornell Center for Hospitality Research Presents Capsule Research Findings - More

Venerable food court remains a top choice, but not for everyone - More

Hotel managers must find ways to handle email interruptions, but they also need to be responsive to customer emails. - More

High Performance in Hotels Calls for Different Tactics for Different Employee Types - More

Managers and employees must build relationships with residents - More

Travel Research Says Hotels Gain Reservations Over and Above the Online Agent Volume - More

Standard Revenue-Management Rate Adjustments Show Same Effect as Hotel Foreign Exchange Hedging, according to New Report - More