Study Finds 70% of Retail and Restaurant Customers Never Make a Return Visit
Analyzing millions of 2014 transactions, Thanx, Inc. confirms that the top quartile of customers contribute nearly two-thirds of revenue
Benchmark Hospitality International has released its Top Dining Trends for 2015. The trends were observed by Benchmarks executive chefs and culinary experts at the companys 40 luxury hotels, resorts and restaurants coast to coast and off shore.
The RPI a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry stood at 102.1 in November, down slightly from its October level of 102.8. November marked the 21st consecutive month in which the RPI stood above 100, which signifies expansion in the index of key industry indicators.
Our industry has absorbed the impact of the supply chain adding health insurance coverage. Most distributors now have complied with the ACA provisions. The food distributors have passed these increases on to restaurant owners and caterers. The record drought in 2013 and the related poor corn crop had a major impact on protein prices during the first 3 quarters of 2014.