Hospitality Industry Trends - Technology

There is nothing that irritates a hotel guest more than having to pay for Internet service. And herein lies a significant strategic competitive advantage for small luxury hotels. - More

Travelers' No. 1 use of their Web-enabled smart phones? Reaching a destination using the built-in GPS, a new study unveiled this morning says. - More

Three out ten cell phones in use in the United States are now 'smart phones' with Internet connectivity, leading to one of the most intriguing questions facing travel service marketers today: how are travelers using these devices to plan, purchase and share information about both destinations and travel service suppliers? The results of the new ... - More

These days, bashing online travel agencies has become a popular sport. The likes of Expedia, Travelocity and Priceline are being blamed for commoditizing hotels, for decimating rates, and for training travelers to demand deep discounts. We can probably find a way to blame them for that oil spill in the Gulf of Mexico too. - More

Leading Travel Publisher adds Hotel Visual Content Powered by VFM Leonardo to Hotel Pages - More

The key goals of the survey were to identify and analyze what hotel e-business professionals are currently doing and what they plan to do in the next year to enhance the online presence of their hotel(s), the travel shopper experience and drive online booking conversions - More

Video Interview with Pegasus’ COO Ric Leutwyler on What Hoteliers can do to Increase Booking Ratios. - More

Here are some of the latest trends in online video from SearchEngineWatch.com - More

I can see dignified concierges everywhere clutching their golden keys and gasping in indignation at the title of this article. But hear me out. - More

Video Interview with Richard Wiegmann on the State of the Travel Industry and What Hoteliers can do to Prepare for the Upturn. - More