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  Hospitality Trends - CEO Strategist News

 Monday December 1st, 2008 
 Next Page 1 of 2  
CEO Strategist Leadership - Six Tips to Maintain Trust and Respect - By Dr. Rick Johnson
'Employees won't start respecting you until YOU start respecting them.' - 'Employees won't start trusting you until YOU start trusting th...
2008-10-15   Features  more...
 
CEO Strategist It's Not the Economy - Stupid - By Dr. Rick Johnson
The Pygmalion Effect - Have you ever heard the term 'A Self Fulfilling Prophecy'? That is what the Pygmalion Effect is all about. You beg...
2008-09-04   Features  more...
 
CEO Strategist The Power of Thought - By Dr. Rick Johnson
You are today what you thought about yesterday. Chances are you will be tomorrow what you think about today. That is why it is so importa...
2008-08-07   Features  more...
 
CEO Strategist Leadership - It Gets Lonely at the Top - By Dr. Rick Johnson
Being a President, CEO or the owner of a company can get lonely at times. This is true even if you are an excellent leader and have devel...
2008-07-10   Features  more...
 
CEO Strategist Leadership Courage - Don't get bit by your own Rattle Snake - By Dr. Rick Joh...
Honest negative feedback is difficult to accept. It takes tremendous courage. I learned that twenty years ago. I thought I knew just abou...
2008-07-01   Features  more...
 
CEO Strategist The 'R' Word - By Dr. Rick Johnson
In order to survive or even thrive facing today's economic conditions, which may even see gas prices hit five dollars a gallon, it will r...
2008-06-05   Features  more...
 
CEO Strategist Sales Management during Turbulent Times - By Dr. Rick Johnson
Was your sales manager formerly your top rated sales person? Did you promote them based on sales performance? Did your sales manager ever...
2008-05-20   Features  more...
 
CEO Strategist The Role of the 21st Century Professional Sales Representative - By Dr. Rick ...
The role of field sales in the past focused around selling products to customers. The role has shifted rapidly to developing solutions an...
2008-05-14   Features  more...
 
CEO Strategist Creating Success during a Downturn in the Economy - By Dr. Rick Johnson
Today we are engulfed in the debate on whether or not we are facing a true recession. Fifty percent of the so-called expert economists sa...
2008-04-09   Features  more...
 
CEO Strategist Value Propositions and Competitive Advantage - By Dr. Rick Johnson
I still remember the first sales training class I attended over thirty years ago. . It was called 'Needs Satisfaction selling'. In those ...
2008-03-25   Sales and Marketing  more...
 
CEO Strategist Wings & Ribs - The Epitome of Customer Service at Beef O'Brady's - By Dr. Ri...
Last year I mentioned in one of my newsletters a customer service incident that happened to me while entertaining friends from Hilton Hea...
2008-03-17   Features  more...
 
CEO Strategist Six Principles for Creating the Ultimate Customer Experience - By Dr. Rick Jo...
Service excellence starts with Inside Sales? Since customers buy expectations when they do business with your company, Inside Sales must ...
2008-01-31   Features  more...
 
CEO Strategist Customer Focus the Primary Platform for Customer Retention - By Dr. Rick Johnson
Customer focus must become the platform for success in the hotel-resort industry or for anyone in the service industry for that matter. T...
2007-11-28   Features 2 Comments more...
 
CEO Strategist Profiling Your Target Growth Accounts - By Dr. Rick Johnson
When a customer makes their buying decision, the customer makes that decision based on certain assumptions and has specific perceptions a...
2007-11-14   Sales and Marketing 1 Comment more...
 
CEO Strategist How 'A' Players Meet Customer Expectations - By Dr. Rick Johnson
It's not enough to achieve some or even most of your customers' expectations-your objective is to meet them all. Yet, this can be quite ...
2007-10-12   Features 2 Comments more...
 
CEO Strategist Empowerment - The Rewards are Greater Than the Risk - By Dr. Rick Johnson
Empowerment is a common trait used by most effective leaders. The rewards of empowering your employees are far greater than the risk. Giv...
2007-10-08   Features  more...
 
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