Hospitality Trends - CHART News

Restaurant trainers, hotel trainers and human resource professionals gather to learn and employ practical techniques from expert speakers. - More

Companies want recruits who 'think like an owner'; that is, managers who demonstrate entrepreneurial aptitude and skills, think on their feet and possess good problem-solving abilities. Jeffrey Elsworth talks about the characteristics of people who think like owners, how trainers can look for those traits in hiring and develop those traits in tr... - More

CHART Celebrating 40th Anniversary Year in San Francisco and New Orleans - More

Every organization undergoes change, like the cliché says, 'Change is inevitable.' Change can cause disruption to an organization and compromise its growth. But if managed properly, transition can go smoothly and leave everyone feeling empowered. - More

How you attract, hire, train, develop and treat your front-line employees is commonly known as the one true strategy to provide great guest service. In lieu of managers doing all of the work themselves, a specific culture must be created and fostered to secure commitment from the employees to stick around and deliver the desired service. This ... - More

Trainers share knowledge with women from Transitional Housing, Inc. of Cleveland - More

The Council of Hotel and Restaurant Trainers (CHART) (www.chart.org) will present the 2009 Commitment to People Award to David Overton, Founder, Chairman & CEO of The Cheesecake Factory Incorporated, who will be honored at the Commitment to People Awards Gala on Monday evening, July 27, 2009, during CHART's 78th semi-annual hospitality training ... - More

Today, because of globalization and the enormous amount of information to which we all have access, we are experiencing more competition. This has brought about important changes in organizational leadership strategies and practices. Over the coming decade, this challenging economy could very well accelerate the changes that business leaders wil... - More

This DiscoverLink session is focused on key clients describing how they have used E-Learning to bring value to their organization, meet complex business needs, and foster cultures that value customers and customer service. - More

Restaurant trainers, hotel trainers and human resources professionals gather for practical techniques from expert speakers. - More